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Privacy Policy

PRIVACY POLICY

 

This Privacy Policy explains how JH & COMPANY collects personal and non-personal information, classified as mandatory or voluntary and uses, discloses and protects such information through the Website.

 

'Personal Information' is data that can be used to uniquely identify or contact a single person ("Personal Information"). Personal Information for the purposes of this Policy shall include, but not limited to, information regarding Your name, address, telephone number, date of birth, gender, e-mail address, etc.

 

1.      INFORMATION & USAGE

As part of the buying and selling process, you may need to provide your personal information to us such as creating a User ID, provide information in Your account while registering on the Website, or provide financial information while making an online purchase, upload content, participate in any online survey or contest, communicate with our customer service by phone, email or otherwise, provide reviews for the content available on the Website

In an effort to make our website effective, certain information may be collected each time you visit the website. Such information may be stored in server logs. These encrypted statistics do not identify you personally, but provide us the information regarding your visit to the website and the type of user who is accessing our website and certain browsing activities by you. This data may include: IP address of your server from where the website is being accessed, the type of browser (Internet Explorer, Firefox, Opera, Google Chrome etc.), the operating system of Your system and the website you last visited before visiting to our website. On browsing our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.


Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

2.     CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. JH & COMPANY uses an online payment gateway that is operated by a third party and the information that You share with JH & COMPANY is transferred and shared with such third party payment gateway operator. The said operator may also have access to Your online purchase history/details that You make from the website. Extremely sensitive information like your credit-card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. You are advised, however, that internet technology is not 100% safe and you should exercise discretion on using the same.

 

We use third-party service providers to serve ads on our behalf across the internet and sometimes on this Website. They may collect anonymous information about Your visits to our Website, and Your interaction with our products and services. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user.


If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say NO.

WITHDRAWAL OF CONSENT


If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@eaglerainbow.com

3.     


DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

JH & COMPANY may disclose any information JH & COMPANY may have about you (including your identity) if JH & COMPANY determines that such disclosure is necessary in connection with any investigation or complaint regarding your use of the website, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) JH & COMPANY 's rights or property, or the rights or property of users of the website, including JH & COMPANY 's customers. JH & COMPANY reserves the right at all times to disclose any information that JH & COMPANY deems necessary to comply with any applicable law, regulation, legal process or governmental request.

 

4.     SECURITY

We strive to ensure the security, integrity and privacy of your Personal Information and to protect your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction.

 

JH & COMPANY is not responsible for any breach of security or for any actions of any third parties that receive your Personal Information. The website also linked to many other sites and we are not/shall be not responsible for their privacy policies or practices as it is beyond our control.

 

Notwithstanding anything contained in this Policy or elsewhere, JH & COMPANY shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).

 

"Force Majeure Event" shall mean any event that is beyond the reasonable control of JH & COMPANY and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, etc..

5.     PAYMENT


If you choose a direct payment gateway to complete your purchase, then JH & COMPANY stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.


All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


6.     THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

7.     LINKS

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

JH & COMPANY may contain links to other websites ("Linked Site") on emails sent to you and the website which are operated by third parties and are not controlled by, or affiliated to, or associated with, JH & COMPANY unless expressly specified on the Website. JH & COMPANY is not responsible for any form of transmission, whatsoever, received by You from any Linked Site. Accordingly, JH & COMPANY does not control or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, videos, messages or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by JH & COMPANY of the website, the website's provider, or the information on the website. The information provided by You to such third party websites shall be governed in accordance with the privacy policies of such websites and it is recommended that You review the privacy policy on any such websites prior to using such websites.

 

These third-party websites and advertisers may use technology to send the advertisements that appear on the Website directly to Your browser. In such cases, the third party websites or advertisers automatically receive Your IP address. They may also use cookies, JavaScript, web beacons and other technologies to measure the effectiveness of their advertisements and to personalize advertising content. JH & COMPANY does not have access to or control over cookies or other features that such third party websites and advertisers may use, and the information practices of these third-party websites and advertisers are not covered by this Policy.

 

8.     COOKIES

When You use the website, JH & COMPANY's servers (which may be hosted by a third party service provider) may collect information indirectly and automatically about Your activities on the Website; for instance by way of cookies. A cookie is a small amount of data that is sent to a user's browser from a web server and is eventually stored on a user's computer hard drive. This anonymous information is maintained distinctly and is not linked to the Personal Information You submit to JH & COMPANY..

 

Whether You want Your web browser to accept cookies or not is up to You. If You haven't changed Your computer's settings, most likely Your browser already accepts cookies. If You choose to decline cookies, You may not be able to fully experience all features of the Website. You can also delete Your browser cookies or disable them entirely, but this may significantly impact Your experience with the Website and may make parts of the Website non functional or inaccessible. We recommend that You leave them turned on.

 

9.     CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 


If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

10.  QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at 
info@eaglerainbow.com